MCP (AI Integration)

MCP (Model Context Protocol) is an open standard that lets AI tools connect directly to your Wayfront workspace. Your AI gets secure, read-only access to live data: orders, invoices, tickets, clients, and more.

You ask a question in plain English, and the AI pulls the answer straight from your workspace.

Available on the Pro plan and above.

What can you do with it?

Query your business data with natural language

Ask questions about your workspace and get answers from live data. No dashboards, no report builders.

Power AI-driven client support

Build AI agents or workflows that look up order statuses, invoice details, and ticket history to answer client questions automatically.

Pull quick reports and insights

Ask for summaries, trends, and analysis on the fly. Your AI can crunch data across orders, invoices, clients, and more.

Available data

Your AI can query the following from your workspace:

• Orders: statuses, tags, assigned team members, form fields, messages, and tasks

• Tickets: statuses, tags, assignments, and messages

• Invoices: line items, billing addresses, and payment status

• Clients: addresses, companies, and custom fields

• Services: your full service catalog

• Subscriptions: active subscriptions and their details

• Coupons: discount codes

• Tags: all tags in your workspace

• Team members: employee accounts

• Activity logs: activity history for specific users

Right now MCP is read-only. Your AI can query and view data but can't create, update, or delete anything. Write access is coming soon.

Permissions and security

MCP access follows the permissions of whoever connects. If you can see it in Wayfront, your AI can query it. If you can't, neither can the AI.

• Admins can access everything

• Staff members see data according to their role permissions

Authentication uses OAuth 2.1. Your Wayfront credentials are never shared with the AI tool; it only receives a scoped access token.

Tip: Want to lock down what an AI tool can see? Create a dedicated staff account with restricted permissions and connect MCP through that account.

Setup: Claude Desktop

1. Open Claude Desktop and click your profile icon to open Settings

2. Click Connectors in the sidebar

3. Click Add custom connector

4. Enter your Wayfront MCP URL: https://yourusername.wayfront.com/mcp

5. Click Add

6. A browser window opens. Log in to your Wayfront account and approve the connection.

7. Your workspace data is now available in Claude conversations

Setup: Claude Code (CLI)

Run this in your terminal:

claude mcp add --transport http wayfront https://yourusername.wayfront.com/mcp

Then inside Claude Code, run the /mcp command. Select the Wayfront server and follow the browser login flow to authenticate.

To share the connection with your team, create a .mcp.json file in your project root:

{
  "mcpServers": {
    "wayfront": {
      "type": "http",
      "url": "https://yourusername.wayfront.com/mcp"
    }
  }
}

Setup: Other MCP clients

Wayfront works with any MCP-compatible tool. Here's what you need:

• Server URL: https://yourusername.wayfront.com/mcp

• Transport: HTTP (Streamable HTTP)

• Authentication: OAuth 2.1 (most MCP clients handle this automatically)

When you add the server URL, your AI tool will redirect you to Wayfront to log in and approve the connection. No API keys or manual credentials needed.

Example prompts

Once connected, try asking:

Orders

• "Show me all pending orders"

• "What orders came in this week?"

• "Get the details of order #4521 including its messages"

Invoices and payments

• "List all unpaid invoices"

• "How much revenue did we generate in February?"

• "Show me the invoice for order #4521"

Support tickets

• "What tickets are assigned to me?"

• "Show all urgent tickets from the last 7 days"

• "Summarize the conversation on ticket #892"

Clients and services

• "How many clients signed up this month?"

• "List all active subscriptions"

• "Which services are we currently offering?"