No Custom Work
Honest, unfiltered conversations about running productized agencies — onboarding, pricing, AI, hiring, and the systems that let you grow without doing everything manually. Subscribe in your favorite podcast app or browse episodes below.
Ep. 3 · May 20, 2026 · 00:44:58
Most AI Advice for Agencies Is Noise. Here's What Isn't.
Alex and Chris talk through how agency owners can stop feeling overwhelmed by every new AI tool and tactic, and focus on the small handful of things that actually move the needle in 2026. They get into why MCP is the one piece of AI infrastructure worth adopting now, why llms.txt and an "info for AIs" page can change how AI tools recommend you, how Claude Skills on GitHub are quietly becoming one of the best lead magnets for agencies, and where AI still can't be trusted (hint: anything client-facing). They also share how they built a free agency analytics tool inside Wayfront in days, replacing what used to take months.
Watch on YouTubeEp. 2 · April 27, 2026 · 46:47:00
Agencies Don't Need 20 People Anymore
We talk about what's actually changing inside agencies right now. Our AI agent buddy switched to Hermes, got a Slack integration, and is now pre-triaging tickets through MCP. We also get into why agencies are reducing headcount without losing output, why the line between agency and SaaS is getting blurry, and the Duolingo cautionary tale of going full AI too early.
Watch on YouTubeEp. 1 · April 22, 2026 · 43:03:00
Stop Hyping AI. Here's What It's Actually Like.
We talk about the gap between AI hype and what it's actually like to use it every day, why LinkedIn feels like a necessary evil, conference merch that actually works (and our biggest failures), losing all your hobbies when you have kids, and managing holidays across a fully remote team.
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