Episode 13 · · 00:32:55
AI Sales Agent for Agencies Follow-Ups, Reviews and Upsells on Autopilot
An AI sales agent for agencies (review requests, upsells, personal dunning), why hourly billing caps your income in the age of AI, and how to spot the clients that cost you money.
Hosted by Chris Willow and Alex Zakka from Wayfront.
Show notes
Full show notes
Chris pitches an AI sales agent for agencies. A week after delivery it reads the thread, sees the client was happy, and drafts a review request you approve with one click. Same when an old client logs back into the portal, and when a card fails: a personal founder email instead of the automated one nobody opens.
From there: hourly billing caps your income now that AI multiplies output, Jason Cohen's Hidden Multipliers on spotting unprofitable clients, and why SOPs clear enough for anyone to follow can now be automated.
Also in this one: SparkToro's report that marketing agencies are 500% more likely to use Claude, Chris's move to Grok, LinkedIn's new "AI slop" flag, and the reactivation email so plainly written a customer thought it was phishing.