Stakeholder Management
The process of identifying, communicating with, and managing expectations of multiple decision-makers involved in a client engagement.
Example
A web development project has stakeholders from marketing, IT, and the executive team—each with different priorities. The agency creates a stakeholder map, schedules separate update meetings for each group, and routes approvals through the right people.
Related terms
Related article
Your Guide To Managing Client Expectations
Try Wayfront when busywork gets in the way of work that pays
Thousands of agencies have sold over $500M in productized services on Wayfront.